CalBye Privacy Policy
This Privacy Policy explains how CalBye ("we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you use our mobile application and related services (the "App"). We are committed to safeguarding your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, login credentials.
- Profile and Health Data: Age, gender, height, weight, dietary goals, allergies, medical conditions.
- User Inputs: Food records via image uploads or manual entries, survey responses, mood or behavior tracking data.
1.2 Information Automatically Collected
- Device Information: Device model, OS version, app version, IP address, device identifiers.
- Usage Data: Page views, tap behavior, session duration, interaction patterns.
- Location Data: If enabled, for tailored recommendations.
1.3 Tracking Technologies
We may use cookies, pixels, SDKs, and similar technologies to improve functionality, analytics, and marketing. These technologies may track device identifiers and usage behavior.
2. How We Use Your Information
- To deliver personalized nutrition guidance and behavioral insights.
- To analyze food photos and calculate calories/nutritional values.
- To monitor progress and generate health reports.
- To improve user experience and product features.
- To comply with applicable laws and regulations.
3. Legal Basis for Processing (EU Users)
- Consent: For processing sensitive data and enabling optional features.
- Contractual Necessity: To provide the services you requested.
- Legitimate Interests: For analytics, product improvement, and fraud prevention.
- Legal Obligations: To comply with applicable laws.
4. Sharing and Disclosure of Data
We do not sell your personal data. We may share data with:
- Service Providers: For cloud hosting, image processing, analytics, support.
- Legal Authorities: When required by law or regulatory obligation.
- Business Transfers: In the case of mergers or acquisitions, with notice to users.
All third-party processors are bound by data processing agreements.
5. International Data Transfers
Your data may be processed in countries outside your own, including the United States, Singapore, and the EU. We implement Standard Contractual Clauses (SCCs) and similar safeguards to ensure lawful transfers.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data.
- Object to or restrict certain processing.
- Port your data to another provider.
- Withdraw consent at any time.
- File a complaint with a data protection authority.
To exercise your rights, contact us at joan@wondershare.com. We may require verification.
7. Data Retention
We retain your data only as long as necessary for the purposes stated. After account deletion, we anonymize or delete your personal data within 30 days unless required otherwise by law.
8. Data Security
We implement technical and organizational measures to protect your data, including:
- End-to-end encryption.
- Access controls.
- Regular audits and monitoring.
- Incident response procedures.
9. Children's Privacy
The App is not intended for children under 13 (or 16 in certain jurisdictions). If we become aware of personal data collected from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Policy to reflect changes in law, technology, or business practices. Users will be notified of material changes via in-app notices or email.
11. Contact Us
For questions or concerns about this Policy, contact us at:
- Email: joan@wondershare.com